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Tickets

Tickets

Is it really not possible to see anything?

That’s right. In our exhibition you cannot see anything. You move around with
the help of a white cane.

How long is each tour?

A Dialogue in the Dark tour will last approximately 60 minutes.

What is there to consider?

Every item that produces or emits light is not permitted in the exhibition. For these items as
well as for jackets and coats you can use the wardrobe. We recommend wearing comfortable
footwear.

Am I alone in the dark?

The Dialogue in the Dark tours happen in groups of up to 8 persons. The group is
accompanied by a blind or visually impaired guide.

Can I visit with a bigger group?

We will divide the group in several groups of 8 visitors. A new tour starts every 30 Minutes.

I would like to know how the exhibition looks like. Can I see it in the light?

No. The exhibition is a discovery of the invisible. The perception is as real as the world that
we see.

Can I book a tour in another language?

Upon request we can offer tours in English and French. We try our best to offer tours in other languages as well. Please call our ticket desk to request tours in foreign languages.

Do I need to book a tour?

Due to limited capacity of the exhibition, we recommend to book a tour.

Will the costs be reimbursed for no-shows or short-term cancellations?

No, unfortunately we cannot refund the costs.

What happens if I am late?

Due to organizational reasons, we ask visitors to arrive 20 minutes before their tour starts. It is not possible to enter the exhibition after the tour has started.

Can I buy a voucher?

Yes, vouchers can be bought in our ticket shop or at the front desk.

Are there discounts?

You will find information for discounts on our booking page.

Do you have special group discounts?

There are special discounts for school students and family cards.

Can I visit the exhibition if I arrive with less than 8 people?

Of course it is possible to come with less than 8 people. You might be joined by other visitors to form a group of 8 people.

What should I consider just before my visit?

Please switch off your mobile phone completely and lock it in the locker. The same applies for watches that glow. Please bring some coins for the Café in the dark. And please hand your glasses to our staff at the entrance of the exhibition.

What happens if I don’t feel well in the dark?

If you feel uncomfortable in the dark, our guides are happy to assist you, give you security and confidence. If you nevertheless want to stop the visit, our guides will bring you back to the light.

Is there a risk when I go back to the light?

No. At the end of the exhibition you will be led back into the light in a gentle transition so that your eyes can get used to the light again.

How is the security of visitors ensured in the exhibition rooms?

Of course, our showrooms meet all safety regulations. Our guides are also trained in security measures.

Is there an age recommendation for the exhibition?

We recommend the visit from the age of 8 years.

Do you have parking space?

The exhibition is located in the Pauluskirche. We do not have own parking spaces. There is the possibility of paid parking in the area.

Can I visit the exhibition as a wheelchair user?

Wheelchair users are guided through the exhibition by an additional guide. E-wheelchair users must change to our exhibition wheelchair. It is important to know that wheelchair users will be led backwards through the exhibition, because the guide needs to orientate ahead.

Can I visit the exhibition with a walking impairment?

Should you need assistance while walking, it may be necessary to use one of our exhibition wheelchairs. An additional guide will accompany you through the exhibition.

Can I visit the exhibition if I have a hearing impairment?

Hearing is of great importance in the dark. If you encounter any problems, please let the guide know.

Can I visit the exhibition if I am deaf?

We try to adapt to our visitors‘ individual needs. Please let us know in advance if you rely on a sign language interpreter.

Can I visit the exhibition if I’m pregnant?

Light collisions cannot be avoided in the exhibition. Therefore, we do not recommend the exhibition after the 6 th months of pregnancy.

Get In Touch!

+49 1522 73 999 01

Pauluskirche, 54290 Trier, Germany

info@dialog-in-trier.de

Links

FAQ

Datenschutzerklärung

Impressum

AGB

Dialog im Dunkeln

DialogMuseum Frankfurt

Dialog in Hamburg

Dialogue in the Dark

 

Öffnungszeiten / Opening Hours

Von Dienstag - Sonntag (09:30 - 18:30)
From Tuesday - Sunday (09:30 -18:30)

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Das Konzept von DIALOG IM DUNKELN und die damit verbundenen Trademarks sind das intellektuelle Eigentum der Dialogue Social Enterprise GmbH.